Real Results: Building Successful Part 135 Businesses
Jet Mentis Partners has helped charter operators achieve certification and growth IN
Launching a New Part 135 Charter Operator
From concept to authorization with a fully built flight department
Challenge:
A new owner sought to enter the on-demand charter market but quickly discovered the complexity of the Part 135 certification process. Manuals, operational control, duty/rest systems, and safety programs were all unfamiliar territory, and early submissions were being repeatedly returned by the FSDO.
Our Solution:
Jet Mentis Partners stepped in to provide full mentorship and system development:
- Built the complete GOM, Training Program, SMS, and ERP
- Designed duty/rest tracking and scheduling workflows
- Created operational control procedures
- Prepared the team for FAA meetings and conformity
- Trained the DO, CP, and operations staff
- Reduced revision cycles through structured FAA communication
Outcome:
The operator achieved full Part 135 authorization with clean documentation, a functioning SMS, and an FAA-commended operational control system. They launched revenue flights within weeks of approval.
Rebuilding a Struggling Charter Certificate
Fixing compliance failures and restoring FAA confidence
Challenge:
An established Part 135 operator was facing mounting compliance issues, including incomplete manuals, inconsistent training records, and poor operational control. The FAA signaled potential enforcement action if corrective steps weren’t taken quickly.
Our Solution:
Jet Mentis Partners conducted a full operational control and compliance audit:
- Rebuilt manuals to match actual operations
- Implemented new risk assessment and release procedures
- Conducted leadership mentoring for DO, CP, and DOM
- Restored duty/rest tracking and crew records
- Reorganized maintenance coordination and documentation
- Managed communication with the FSDO to avoid further findings
Outcome:
The operator regained FAA confidence, passed a follow-up inspection, and stabilized their internal systems. Within months, they were cleared to add another aircraft.
Adding Aircraft to an Existing Certificate
Minimizing downtime with clean conformity and documentation
Challenge:
A charter company acquired a new aircraft but struggled to complete the conformity package and align the MEL, W&B, training requirements, and maintenance records. The aircraft risked sitting idle for months.
Our Solution:
Jet Mentis Partners led a complete aircraft-add process:
- Conducted pre-conformity record review
- Prepared OpSpecs changes and documentation
- Updated manuals and checklists
- Verified training currency and qualification
- Coordinated directly with the FSDO
- Ensured clean risk assessment and operational control integration
Outcome:
The aircraft was added to the certificate with minimal downtime, and the operator returned to revenue operations significantly faster than anticipated.
Corporate Flight Department Transitioning to Part 135
Turning a 91 operation into a commercial on-demand charter program
Challenge:
A corporate flight department wanted to start generating revenue but did not understand the requirements of Part 135. Manuals, SMS, duty/rest, and training all needed to be created from scratch.
Our Solution:
Jet Mentis Partners delivered a complete transition plan:
- Developed all manuals and company procedures
- Created safety management and emergency response programs
- Built crew qualification and scheduling systems
- Trained flight department leadership on Part 135 expectations
- Prepared conformity and operational control structure
Outcome:
The operation successfully shifted from Part 91-only to a Part 135-ready environment, with systems in place for long-term growth and additional aircraft.
Internal Audit & Operational Control Redesign
Preparing a large operator for a major audit
Challenge:
A multi-aircraft operator received notice of a comprehensive FAA and insurance audit. Their operational control was inconsistent, documentation disorganized, and the leadership team unprepared.
Our Solution:
Jet Mentis Partners provided a rapid-response audit preparation plan:
- Conducted a full internal evaluation
- Standardized operational control procedures
- Updated manuals and SMS components
- Restructured ERP compliance
- Repaired duty/rest and flight-release workflows
- Prepared leadership for interviews and procedural demonstrations
Outcome:
The operator passed the audit with no major findings, gained stronger internal systems, and improved safety culture across the flight department.
Developing a High-Performing Charter Broker
Turning a green broker into a precision aviation professional
Challenge:
A new charter broker entered the industry with enthusiasm but no structure. They struggled with accurate quoting, identifying legitimate Part 135 operators, and maintaining consistent communication—resulting in lost clients and inefficient workflows.
Our Solution:
Jet Mentis Partners provided full mentorship, including:
- Broker workflow development
- Accurate sourcing and quoting processes
- Understanding Part 135 vs. non-certified operators
- Professional communication templates
- CRM and repeat-client systems
- Real-world scenario training
Outcome:
Within months, the broker transformed into a disciplined, high-performing aviation professional with precise quoting, confident operator communication, and a repeatable workflow that increased both closing rate and client satisfaction.
Empowering Aviation Entrepreneurs to Soar with Confidence
Jet Mentis Partners guided us through every step of the Part 135 certification process with unmatched expertise and support. Their mentorship made a complex journey clear and achievable.
