Terms of Service

Scope of Services

Jet Mentis Partners, LLC provides regulatory, operational, and management consulting to FAA Part 135 on-demand charter operators and to companies pursuing Part 135 certification. Services include certification support, compliance review, manual and program development, operational assessments, and related advisory work.

We also operate an online education and certification program for aircraft charter brokers. Those offerings are sold and fulfilled separately and are governed by the terms presented at the point of purchase.

Engagement and Acceptance

Work is quoted in writing. A quote states scope, deliverables, and price, and is valid for 30 days from issue. Accepting a quote confirms agreed pricing. Work begins on execution of a written engagement agreement and receipt of any retainer.

Material changes to scope, schedule, or applicable regulatory requirements may require a revised quote. We provide written notice before performing work outside an agreed scope.

Payment Terms

Net 15 days from invoice date unless otherwise stated
ACH bank transfer preferred. Card payments accepted on request
Single-phase work is invoiced on completion; multi-phase engagements at agreed milestones
Retainers, where required, are collected in advance and applied against invoices as work is performed
Travel, lodging, and FAA fees are billed at cost unless the quote states otherwise
Accounts unpaid 30 days past due may be suspended. We will contact you before suspending an active engagement

Retainers

A retainer is an advance against future work, not a fee for services already rendered. Retainer funds are applied to invoices as work is performed and appear as a credit until exhausted. Any unused balance at the conclusion or termination of an engagement is returned. See our Refund Policy.

Your Responsibilities

Timely access to records, manuals, personnel, and facilities reasonably necessary to the work
A designated point of contact authorized to make decisions on the engagement
Accurate and complete information. We rely on what you provide and are not responsible for conclusions drawn from incomplete or inaccurate information

Confidentiality

We treat your operational, financial, and regulatory information as confidential and do not disclose it to third parties except as required by law or with your written consent. We do not use client names in marketing without written permission.

Intellectual Property

Manuals, programs, and written deliverables prepared specifically for you become your property upon payment in full. We retain ownership of our underlying templates, methodologies, and general know-how.

Nature of Advisory Services

Jet Mentis Partners provides advisory and consulting services. The certificate holder or applicant retains sole and non-delegable responsibility for regulatory compliance, for the accuracy of submissions to the Federal Aviation Administration, and for the safe conduct of its operations.

We do not act as your agent before the FAA, do not hold or exercise operational control, and do not guarantee any regulatory outcome — including issuance of a certificate or closure of a finding.

Our recommendations are advisory. The decision to implement, modify, or decline any recommendation rests with you.

Termination

Either party may terminate an engagement with 14 days written notice. You are responsible for fees for work performed and expenses incurred through the effective date. Unused retainer balances are returned per our Refund Policy.

Governing Law

These terms are governed by the laws of the State of Louisiana.

Questions

Jet Mentis Partners, LLC — adam@jetmentis.com — 337-573-9773